Terms and Conditions

 

Effective: January 01, 2020

These Terms of Use ("Terms") make up a legally binding agreement between you ("User" or "you" or "your") and SWEEP, Inc. ("SWEEP" or "we" or "us").  The following terms and conditions govern your access and use of SWEEP’s website sweephub.com, SWEEP’s mobile application for both iOS and Android devices (the "App"), all content, functionality and services offered through the App or sweephub.com as a registered User.

 

PLEASE CAREFULLy READ ALL THESE TERMS OF USE AS THEY CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SWEEP, INC. By installing the App/website, clicking “I agree,” you accept and agree that you have fully read and understood these Terms and are bound to follow them and our privacy policy while using SWEEP.

 

By registering, accessing or using SWEEP services, you confirm that you are to be bound to these terms.  For whatever reason that you do not agree to these Terms, you may not access or participate in SWEEP.  SWEEP has the right to terminate and cease any relationship with you at any time and for any reason.

 

By agreeing to the Terms, you warrant that: (a) you are at least 18 years old and can make and enter into binding contracts; (b) you are legally able to work within the United States and the State where you live.

 

General Terms

While participating in our services, you acknowledge the following:

  1. SWEEP, Inc. connects Cleaning Professionals and clients together.  Neither are employees of SWEEP.

  2. All Users may use SWEEP, Inc. if they follow the Terms and Use.  

  3. All Users consent to the collection, use and disclosure of your information that is provided in accordance with SWEEP’s Privacy Policy.

  4. Using SWEEP’s services, fees may apply for the use of Data from your mobile provider.

  5. All Cleaning Professionals consent to sharing location information on your mobile device.  GPS coordinates will be used for the sole purpose of sharing your location with the client and to provide a safety measure for the Cleaning Professional.

  6. You agree to not schedule or pay for cleaning services outside of SWEEP from Users brought together by SWEEP.

  7. We reserve the right to store freely given information to provide a better service, monitor breaches in this Agreement and prevent fraud.

  8. SWEEP will not be held responsible for any damages that may occur to any appliances that are used at the client’s request.  Ex: washers, dryers, vacuum cleaners etc. etc. 

 

Arbitration Agreement

You and SWEEP agree that in any dispute arising from these Terms will be settled by binding arbitration and not in a court of law.  You and SWEEP are each waiving the right to a trial or to participate in any class action.  Unless You and SWEEP are both in agreement, all disputes will be handled through binding arbitration on an individual basis.  Any AAA filing, administrative or arbitrator fees are your responsibility to pay.

Terms of Use Changes

We reserve the right to change the Terms of Use in the future at our own discretion. If a change to the Terms of Use reflects in a change of a User’s obligation, you will be required to the Terms of Use again before continuing your use of SWEEP.

Services

SWEEP creates a marketplace where cleaning providers and cleaning service customers can locate each other to agree on a cleaning service to be provided.  All cleaning service providers are independent or self-employed.  SWEEP will facilitate the meeting of the providers and customers through digital marketing.  SWEEP also will provide easy payment processing solutions and provide a store where cleaning providers may purchase cleaning supplies.  SWEEP will also offer insurance that can be purchased to protect providers and give customer reassurance.

Unless specified, Providers are deemed to be unlicensed.  Customers choose a cleaning service provider that they determine for themselves is capable of the task assigned.  Customers will be given options on who they may hire.  Options will be based on distance to the job location and not based on gender, appearance or race.  Customers may search for a specific cleaning professional by searching for their Provider ID number.

All decisions made by customers and providers is made in each user’s complete sole discretion.  Every service that is provided by a provider to a customer will create an independent agreement between them.  PROVIDERS ARE INDEPENDENT CONTRACTORS AND NOT EMPLOYEES OR SUBCONTRACTORS OF SWEEP.  SWEEP is not responsible and does not make any representation for them relating to any service rendered.  SWEEP HAS NO RESPONSIBILTY OR LIABILITY FOR ANY SERVICE RENDERED TO CUSTOMERS.  SWEEP is not affiliated with, sponsored or endorsed by any other provider. 

Customers can rate Providers on their services rendered. 

Promotions:

SWEEP may offer promotions or coupon codes to generate more jobs for the Providers.  All promotions and coupons will not affect compensation agreements that the Provider has with SWEEP.

User Content Provided

Providers using SWEEP, will have User provided content when constructing their profiles, including uploading photos.  You agree not to provide user content that is hateful, violent, obscene, pornographic, defamatory, unlawful or offensive.  All user content will be may be reviewed, monitored or removed by SWEEP at SWEEP’s own discretion without any notice to you.  Inappropriate user content will permanently ban the user from participating in SWEEP’s services in the future.

Cancellation Fees:

Customers: All cancellations can be processed through the App or website.  If cancellations are submitted 72 hours or more before a scheduled cleaning, there will be no charge.  If cancellations are submitted within 72 hours of a scheduled cleaning the entire service amount will be charged.  

Providers: Providers may cancel scheduled cleanings 24 hours in advance.  If providers cancel a scheduled cleaning that has been booked for more than 24 hours within 24 hours of a cleaning the Provider will be charged $20 that will be automatically taken out of their monthly checks.   Providers may cancel a scheduled cleaning within 10 minutes of accepting the appointment at no charge.

Background Check

All Providers using SWEEP will be required to go through a background check.  All background checks will be performed by a third- party and will include National Criminal Data Base search including Sex offenders.  Each Provider will have to provide a government-issued identification card and submit a photo on their profile.  All Providers accept these terms for their use of SWEEP.  SWEEP cannot assume responsibility for the reliability of the background check, although each provider will be checked on.

You agree that SWEEP will not be held responsible or liable for any damage that might happen through using SWEEP.  SWEEP will not be liable or held responsible for the conduct of these Providers including and injury or damage that may arise due to the relationship created through SWEEP.  Each User should exercise caution to protect themselves and property.

 

Payment

Providers will receive a report every month on what they have earned.  Each report will include the services that they have provided, what they were rated and what their compensation was for each job rendered.  Payment will be sent on the 1st of every month for all monies earned the prior month.  Detailed payment structure can be found in the Independent Contractor Agreement Contact.

Customers will be pay for the services rendered through the App by using their Credit Card 

LIMITATION OF LIABILITY

SWEEP SHALL NOT BE LIABLE FOR INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES.  THESE INCLUDE PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO THE SERVICES RENDERED BY PROVIDERS FOUND ON SWEEP REGARDLESS OF THE NEGLIGENCE OF SWEEP, EVEN IF SWEEP HAS BEEN NOTIFIED OF POSSIBLE SUCH DAMAGES.  SWEEP SHALL NOT BE LIABLE FOR ANY DAMAGES.  FOR ANY DISPUTES REGARDING A SERVICE RENDERED, THAT WILL BE BETWEEN THE CUSTOMER AND THE PROVIDER, NOT SWEEP.

 

DISCLAIMER

SWEEP DOES NOT GUARANTEE THE RELIABILITY, QUALITY, PROMPTNESS OF THE SERVICES PROVIDED.  SWEEP WILL DO IT’S BEST TO ADVISE QUALITY AND PROMPTNESS OF THE PROVIDERS, BUT SWEEP CANNOT BE HELD LIABLE FOR IT.  YOU AGREE TO THE ENTIRE RISK THAT MAY COME FROM YOUR USE OF THESE SERVICES TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.

Indemnity

You agree to indemnify and hold SWEEP and its affiliates and their officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with: (a) your use of SWEEP; (b) your breach or violation of any of these Terms; (c) SWEEP's use of your User Content.

Intellectual Rights

You agree to not recreating, altering or changing SWEEP in any way.  You may not publish, take images, coding or steal any proprietary properties of SWEEP.  User’s have no ownership of SWEEP and only are allowed access to it as long as they abide by the terms and conditions set.

Any failure to enforce these Terms does not constitute a right or provision to the terms.